A Brief Resume

Results-driven operating leader with 25+ years of experience in the hospitality industry.

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Nurmaidi 'Nonki' Syahputra

Chief Representative

  • Lembang, West Bandung Regency,
    West Java, INDONESIA
  • +62 81 7548 5055
  • bod@fcn.my.id
  • www.fcn.my.id

CORE COMPETENCIES

    Hospitality Management & Application in Tourism Industry
  • 90%

    • Tour Operation Management & Group Handling
  • 95%

    • General Administration & Performance Analysis
  • 90%

    • Customer Relations, Product Development, Quotation, Sales & Marketing
  • 85%

    • Academic Instruction in Hospitality & Tourism Management
  • 88%

    • Tour Guiding Techniques & Multinational Tour Group Leadership
  • 85%

    • MS Office
  • 74%

    • Basic Accounting Software
  • 70%

LINKS

LANGUAGES

    Bahasa Indonesia
  • 100%

    • Bahasa Melayu
  • 80%

    • English
  • 90%

    • Dutch
  • 55%

PERSONAL DETAILS

  • Date Of Birth
    May 05, 1959

  • Nationality
    Indonesia

  • Religion
    Islam

REFERENCE

Available upon request

PROFESSIONAL SUMMARY

A dynamic and self-driven professional with over 25 years of progressive experience in the tourism, hospitality, and travel industry. Recognized for leadership in organizational development, operational restructuring, and market expansion. A behind-the-scenes motivator and team builder with strong passion in problem solving, staff development, and creating a collaborative work culture that drives performance.

Proven ability in managing large-scale operations and developing integrated travel services tailored to diverse international markets.

PROFESSIONAL EXPERIENCE

    Jun 2018 - Current

    General Manager, Chief Representative
    FATIMA CORPORATION NETWORKS - Indonesia Chapter

    • Launched a new subsidiary company under Fatima Corporation Sdn Bhd, focused on providing comprehensive Hajj Pilgrimage Services and crafting engaging holiday itineraries to Indonesia,
    • Established business networks and efficiently managed all aspects of startup operations to ensure optimal performance and growth.

    Jun 2010 - Current

    Private Assistant to CEO
    FATIMA CORPORATION SDN BHD - Indonesia Chapter

    • Providing comprehensive administrative, organizational, and personal support to CEO,
    • Managing CEO calendar, handling correspondence, preparing documents, coordinating travel, and acting as a gatekeeper for information.

    Feb 2005 - Jun 2018

    Board Of Travel Advisors
    NONKI HOLIDAYS (TRAVELLINKS NUSANTARA) - Bandung

    • Established a dedicated support unit for Enes Corporation, specifically designed to address and fulfill the unique needs of its customers,
    • Organized tour arrangements for several companies and corporate groups,
    • Provided a comprehensive range of travel services for both domestic and international travel.

    May 2005 - Current

    Board Of Commisioners
    ENES CORPORATION - Bandung

    • Assembling a team of expert consultants to launch a premier Management Support and Consulting Firm,
    • Delivering specialized services across various sectors, including Digital Solutions, Hospitality Management, Aviation and Aircraft Engineering, Mining and Geological Engineering, Accounting and Finance, Human Resources Training, and Business Consulting.

    Feb 2003 - Feb 2005

    General Manager
    PURAWISATA - Yogyakarta

    • Led corporate restructuring, implemented new policies, and revitalized sales strategies.
    • Oversaw 3 division heads (F&B, Operations, Accounting) with 155 staff and 78 performing artists.
    • Managed overall operations, personnel, and product development efforts.

    Jan 2001 - Jan 2002

    Executive Director
    TRAVELKITA - Jakarta, Bali

    • Transformed CRYSTAL INDONESIA into an online-based travel agency brand: TRAVELKITA
    • Created and implemented streamlined systems for integrated, hassle-free travel services.
    • Led junior executive teams across Jakarta and Bali: handled full operational and admin control.

    Jan 1997 - Jan 2001

    General Manager
    CRYSTAL INDONESIA - Jakarta, Yogyakarta, Surabaya, Bali

    • Founded and managed travel agency targeting China & Hong Kong markets.
    • Built corporate systems, managed government relations, and spearheaded marketing plans.
    • Supervised 3 senior executives and 38 staff across 4 cities.

    Nov 1995-Dec 1996

    Director of Finance & General Administration
    CLASSINDO INTRABUANA - Jakarta, Yogyakarta, Surabaya, Bali

    • Reorganized finance division, introduced new reporting systems, and trained personnel.
    • Led recovery efforts and coordinated internal audits with a team of 5 managers and 63 staff.
    • Led junior executive teams across Jakarta, Yogyakarta, Surabaya and Bali: handled full admin control.

    Sep 1994 - Nov 1995

    Director
    TARUMA HOLIDAYS - Jakarta, Bali

    • Launched new company under Taruma Holding: opened travel routes to Australia, Japan, UK.
    • Developed business networks and managed all startup operations with 14 staff.

    May 1993 - Sep 1994

    Deputy Tour Manager
    SATRIAVI TOURS & TRAVEL - Jakarta, Bandung, Yogyakarta, Bali, Medan

    • Handled tour operations across multiple islands, special tour requests, and client care.
    • Managed 105 staff in Reservations, Admin, Operations, Transport & Garuda Holidays Division.

    Nov 1989 - May 1993

    Branch Manager
    SATRIAVI TOURS & TRAVEL - Bandung,

    • Oversaw all departments: Ticketing, Finance, Marketing, HR, and Customer Service.
    • Led 15 staff and coordinated with national and international counterparts.

    Jan 1980 - Nov 1989

    Multiple Roles
    SATRIAVI TOURS & TRAVEL - Bandung

    • Career growth from Office Attendant to Assistant Branch Manager over 9 years.
    • Gained deep operational insight and leadership experience.

EDUCATION

  • STIP - Sekolah Tinggi Ilmu Pariwisata, Bandung - Master's in Tourism Development Management (1993)
  • The Hague Hotel School Training & Consultancy, Netherlands - Advance Certificate in Hospitality Management (1991)
  • ICS - National Education Corporation, USA - Master's in Tour & Travel Management (1990)

CERTIFICATIONS & PROFESSIONAL AFFILIATIONS

  • Member, DPD-ASITA, Jakarta Chapter
  • Member, DPD-AKKINDO-INCCA, West Java
  • Deputy Chairman, National Association of Indonesian Tour Guides, Jakarta (1991-1994)
  • Advisory Member, Sekolah Tinggi Ilmu Pariwisata Bandung (1991-1994)
  • Secretary, DPD-ASITA, West Java (1991-1993)
  • Special Trainer, Bandung Tourism Students Club (1991-1993)

ACHIEVEMENTS & HONORS

  • Top Executive Award, Yayasan Anugerah Prestasi Indonesia (1999)
  • ASEAN Best Executive Award, Yayasan Kharisma Indonesia (1999)
  • Karya Bhakti Pariwisata Award, Yayasan Prestasi Indonesia (1998)
  • Long Service Award, PT Aerowisata, Garuda Indonesia (1994)
  • Outstanding Contribution for ATF 1991, Minister of Tourism, Post and Telecommunication of Republic of Indonesia (1991)

TRAINING & LECTURING EXPERIENCE

  • Sekolah Tinggi Ilmu Pariwisata Bandung: Senior Lecturer, Head of Tourism Management Studies
  • International College of Bandung: Lecturer for Travel Management Study
  • Ministry of Tourism: Guest Speaker on National Tourism Policy & System

CONSULTING EXPERIENCE

  • 2005 West Java Government Infrastructure Summit: Admin & Guest Relations Coordinator
  • PT. Ganesha Dwipaya Bhakti: General Manager & Management Consultant
  • Gunze Indonesia: Management Team Reformation & HR Advisor
  • PT. Garuda Indonesia; Unit Koperasi "At-Taqwa Garuda Insani": Business Consultant for Hajj & Umrah Division Launch